Virtatarvike
Right of return
The customer has a statutory 14-day right to cancel the transaction. The customer is responsible for the shipping costs of the return. The refund is made to the card/account from which the original purchase was made.
The returned product must be unused in order to be refunded in full. The product to be returned must not have been substantially changed. If the product is in the original packaging, it must be intact. Address labels or tapes may not be attached directly to the sales packaging. If the customer wants to return the entire order, the return must include all ordered products with their parts and accessories, as well as any accessories. Any commercial products must also be returned.
If the customer wants to return the used product, he is responsible for the depreciation caused by the use. The right of cancellation does not apply to products that have been modified by the customer's order.
The return must always be notified in advance to the address info@virtatarvike.fi
We ask that you return the products to the address provided by customer service. Include information about the order. Keep the receipt you received from the return (parcel card) and the payment receipt.